365-Day Warranty
If a product under this warranty has a defect, let us know within 365 days and we'll replace it (or, in rare cases, offer a refund).
Eligible Products
Our 365-Day Warranty includes, but is not limited to, our binders, boxes and packaging products. To see which warranty applies to your product, check its individual page in the store.
Our Policy
If there is a defect in the materials or workmanship of your products, we will offer a replacement (or, at our discretion, a refund). This warranty is valid within 365 days after purchase, so long as the claim is made by the person or business that purchased the original products and a proof of purchase is provided. It does not cover damages that occur as a result of abuse, normal wear and tear, or improper storage. It also does not cover slight imperfections (such as minor color variations between CMYK printed products) or cosmetic damages that do not affect the functionality of the product (such as scratches, creases, or bending). Any damage to or loss of materials contained in one of our products, loss of use, loss of time, or similar expenses are not covered under this warranty. For more information, pleases read the "Returns, Refunds, and Damaged Goods" section of our Terms of Use.
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